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Telstra phone scam

Customers have reported scammers using a well-known type of phone scam.  Customers receive a phone call out of the blue from someone claiming to be a representative of Telstra.

The scammer then states there is a problem with the computer’s IP address and they will need to conduct a test. The scammer, then asks for your customer’s account details to make a deposit as a ‘test’.

PLEASE BE ADVISED THESE PHONE CALLS ARE FRAUDULENT

We will never ask for your account number.  If you are ever in doubt when talking to one of our staff members we encourage you to call us back on 1300 784 388.

More information on this type of scam is available at Scamwatch
Further information about protecting yourself online is available at Stay Smart Online


 

 

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